PRESS RELEASE:

888 Holdings deploys MaxBill for B2B and B2C billing and partner management

April 23, 2020Favorite Coverage

Leading online gaming provider leverages MaxBill to create a standardized framework to streamline and expand business processes

Warwickshire, United Kingdom (June 25, 2018) – LogNet Billing, the provider of Modern Billing solutions for service providers worldwide, today announced that the company has deployed its MaxBill solution to deliver B2B and B2C billing and partner management for 888 Holdings, one of the world’s most popular online gaming operators and solution providers.

888 Holdings maintains a B2C line of business that directly operates a number of prominent online gaming sites under its 888 brand and a B2B business unit through which the company provides turnkey solutions based on its proprietary gaming technology and associated platforms to other operators of online gaming sites.

The MaxBill solution is being used by 888 Holdings for both its B2B and B2C business units to create a standardized framework to streamline and manage its business processes relating to customer and partner management, reconciliation and billing. MaxBill provides 888 Holdings with a unified platform and an essential set of tools to define and manage the unique business relationships the company maintains with its online gaming operator customers and the complex revenue sharing schemes it has with third party content providers.
By supporting any business model with automated processes, MaxBill improves the business agility, security and capacity of 888 Holdings by allowing the company to enter into multilayered business agreements and tiered revenue sharing schemes with its customers and partners. MaxBill also significantly expands the business parameters available and reduce the resources required to support these agreements.

“LogNet Billing and MaxBill have proven experience in the gaming space and we have strong expectations,” stated Andrew Anthony, Director of Finance Project Delivery at 888 Holdings. “By consolidating and streamlining business processes on the MaxBill solution, we are improving the efficiency and security protection of our operation and the way we work with our customers and partners.”

“We are pleased to be expanding in the gaming industry and welcome 888 Holdings as a MaxBill customer” said Kirill Rechter, CEO at LogNet Billing. “888 Holdings has a strong and globally recognized brand for which we are proud to provide our modern and multi-play billing solution.”

About LogNet Billing

LogNet Billing and our MaxBill solution turn billing, service delivery and customer experience management into competitive advantages that help service providers achieve their strategic objectives and grow their businesses. Our MaxBill solution and Modern Billing strategy enable service providers to offer attractive packages with automated service delivery, simplified customer support and transparent billing. Since 1996, the MaxBill solution has been helping communications, TV, content, utilities, financial and transportation service providers worldwide succeed in rapidly changing and highly competitive markets. For more information, please visit www.maxbill.com.

About 888 Holdings

888 Holdings Public Limited Company (888) is one of the world’s most popular online gaming entertainment and solutions providers. 888’s mission is to supply its customers with innovative and market-leading online gaming products, above all in a safe and secure environment. 888 has been at the forefront of the online gaming industry since foundation in 1997, providing to players and B2B partners an always innovative and world-class online gaming experience. At the heart of 888’s business is its proprietary gaming technology and associated platforms. The Group is structured into two lines of business: B2C, under the 888 brands, and B2B, conducted through Dragonfish, which provides partners a leading platform through which to establish an online gaming presence and monetise their own brands. Find out more about 888 at http://corporate.888.com.

Press Contact

Tony Miller
+1 617 418 3024
tony@noteya.com

NEWS COVERAGE:

NYSE brings in new timer for its electronic markets

April 22, 2020Favorite Coverage

By Jacob Bunge

NYSE Euronext has become the latest financial exchange operator to recruit a high-powered timekeeper to help measure the speed of its electronic markets, a service made more important by the rise of high-frequency traders and computer-driven strategies.

The parent of the Big Board on Monday disclosed a deal with Correlix Inc. to monitor the flow of stock orders and pricing information for traders on its Arca options market, with plans to expand the capability to other platforms. The new system lets exchanges track the operating performance of their markets and helps explain any hiccups in performance to customers.

“It’s about consistency,” said Paul Adcock, executive vice president at NYSE Euronext. He said the toll allows NYSE to check whether it has a problem with its matching engine, which is the software that matches bids and offers or another issue, or whether slow trading is because “everyone was trying to hit the door at the same time.”

New York-based Correlix, backed by a number of venture-capital firms, already provides services to Nasdaq OMX Group Inc., electronic stockexchange company Direct Edge, and CBOE Holdings Inc. (CBOE), parent of the Chicago Board Options Exchange.

The speed at which trades are executed, known as latency, is critical to algorithm-driven trading, though despite the competing claims of exchanges their relative performance is less important. Computer models are geared to the respective levels of latency at each trading platform, and if there is an unexpected slowdown at one venue, the trading program could stop trading there until the perceived issue is resolved.

“Traders could use this to compare exchanges, but they’re more likely going to use it to make more money out of each specific exchange,” said Shawn Melamed, founder and president of Correlix.

Mr. Melamed said each marketplace is like a multilane highway to the matching engine that executes trades. Customers can choose any lane they like, but don’t necessarily know how many cars are in front of them, or whether it would be smarter to switch lanes and take a different electronic pathway to the matching engine.

He said his firm’s aim is to help exchanges tell customers which lanes might be plugged and whether it is smarter to take a different route, select a different gateway or stop all dealing in a certain stock like Google Inc. and keep trading the rest of the portfolio.

NYSE Euronext’s Mr. Adcock said the new feature is among several efforts to make electronic trading more effective for the company’s busiest customers. His team has built a new order-management tool that gives traders a deeper view into how their orders are moving through the exchange, and allowing them more control over cancellations.

The original article can be viewed on the Wall Street Journal web site.

FEATURE ARTICLE:

Ingenious system cures lazy eye as your kid watches shows on Netflix

April 21, 2020Favorite Coverage

By Luke Dormehl

What if you were able to cure certain medical conditions by watching Netflix? That’s what digital healthcare company NovaSight has demonstrated with its new amblyopia treatment, currently on display at CES. Amblyopia, better known as lazy eye, is an early childhood problem in which eyesight does not develop properly in one eye. It is the leading cause of vision loss in children. When a patient suffers from amblyopia, their brain learns to rely more on one eye than the other, resulting in a feedback loop that doesn’t allow the weaker eye to improve.

The traditional way of solving this issue involves the patient wearing an eye patch over the stronger eye. However, this has problems. It is uncomfortable for patients, both physically and socially. Kids, in particular, may refuse to wear an eye patch. This means very low compliance rates with treatment.

NovaSight’s innovative new solution, called CureSight, is a whole lot smarter, relying on cutting-edge artificial intelligence and eye-tracking tech instead of anything as old-fashioned as an eye patch. The system requires the patient to wear a special pair of glasses. They then watch TV content on a custom NovaSight tablet, with smart eye-tracking used to blur the momentary gaze position of the viewer’s dominant eye, forcing the brain to instead use the amblyopic eye.

“The system is leased to [a] patient for the duration of the treatment, which usually runs on average from three to four months,” Moshe Barel, NovaSight’s vice president for marketing and sales, told Digital Trends. “CureSight contains dozens of video content sources like Netflix, Amazon Prime, Disney Channel, and more. The treatment is fun and engaging, leading to higher levels of compliance. In a recent clinical study conducted on 20 children, we had a compliance rate of 95%, which resulted in significant improvement in visual acuity and stereo-acuity.”

The CureSight system will be available in Europe starting in early 2020, before rolling out in the United States at a later date. For the approximately 3% of the worldwide population with amblyopia, this could be the game-changer they’ve been waiting for.

The original article, including an embedded video demonstration made by the journalist at NovaSight's booth at the recent CES 2020 event in Las Vegas, can be viewed on the Digital Trends web site.

ANALYST COVERAGE:

Cost cutting initiative for office printing

April 20, 2020Favorite Coverage

By Ken Weilerstein

As a result of the weak economy and, in some countries, recessionary conditions, you will already have taken tactical measures to reduce printing costs without impacting productivity. The next step is to focus on practices that contain costs modestly and save money consistently over time…

The above is the introduction to this analyst report, which includes recommendations about Preton and its PretonSaver solution. The full report can be acquired on the Gartner web site.

AWARD:

Nemesysco wins the People’s Choice Award for Speech Analytics

April 19, 2020Favorite Coverage

Nemesysco, a leading provider of voice analytics technologies and solutions for genuine emotion detection, has won the 2020 People’s Choice Award from Speech Technology Magazine, the leading global source of news and analysis on the speech technology industry.

The 2020 People’s Choice Awards recognize this year’s favorite speech tools and platforms according to a panel of speech technology end users and other readers of Speech Technology Magazine.

Nemesysco and its Layered Voice Analysis (LVA™) technology for genuine emotion detection and analysis have been voted as this year’s favorite Speech Analytics solution.

The LVA technology is built to reveal the genuine emotional state of a person by detecting and measuring uncontrolled psychophysiological changes to a person’s voice during open conversations. The technology is indifferent to language or the content of speech and can detect and measure a range of emotions, including excitement, stress, uncertainty, anger, happiness, hesitation, embarrassment and more. The LVA core technology is embedded in all of Nemesysco’s portfolio of voice analytics offerings and has applications for call centers, insurance and financial services, human resources, mental health and more.

“We are very proud of the technology we have developed and are pleased that it has been recognized as a favorite among users of speech analytics solutions,” stated Amir Liberman, CEO of Nemesysco. “As more and more business and government organizations understand the importance of emotion detection analysis, our unique approach and the benefits our technology provides are gaining momentum in the call center and human resources spaces, especially across APAC and Latin America.”

More information about this award program is available on the Speech Technology Magazine web site.

GUEST POST:

What businesses need to know about telecoms fraud

April 18, 2020Favorite Coverage

By Arnd Baranowski, CEO of Oculeus

The numbers describing the financial damage caused by telecoms fraud are staggering.

Earlier this month, the ITW Global Leaders Forum estimated that wholesale carriers alone are losing $17 billion per year to fraudulent traffic, mostly caused by organised crime groups.

Last year, the Communications Fraud Control Association, published a report with figures showing that telecoms fraud caused over $29 billion in fraudulent charges in 2017 of which nearly $4 billion in financial losses was connected to PBX hacking on enterprise communications networks.

For better or worse, telecoms fraud is an attractive business and can be lucrative for skilled cybercriminals.

Every enterprise is exposed to telecoms fraud and there are a number of important baseline understandings about telecoms fraud that each business needs to be aware of to better manage its approach to protecting its communications networks.

Telecoms fraud has evolved

There was a time when telecommunications networks were based on physical infrastructure. Telecommunications switches and other core devices and equipment were interconnected by wired connections. Back then, telecoms fraud required physical access to the network infrastructure to manipulate and redirect traffic.

Over the past ten plus years, IP-based technologies have turned telecommunications networks into virtual environments that are less dependent on physical infrastructure. As a result, telecoms fraud can now be executed remotely by fraudsters using the similar attack methods used by cybercriminals.

Telecoms fraud is a cybersecurity issue

Given the evolution of telecommunications networks, telecoms fraud is no longer a problem that is unique to the networks of telecommunications service providers. Telecoms fraud is clearly now a cybersecurity issue and should be addressed by both service providers and their enterprise customers in the same capacity as other cybersecurity threats. The same vulnerabilities that put IT networks at risk are now threats to telecommunications networks.

Who is responsible for telecoms fraud – the service provider or customer?

This is a highly contentious point and there is no clear answer.

To begin with, most times a business only finds about fraudulent charges when it receives its periodic invoice. From here, the burden is often on the customer to prove to that the charges in question were indeed fraudulent. The internet is full of horror stories of businesses that were forced to waste hours after hours of valuable time getting fraudulent charges reserved.

What telecoms service providers are doing – or not doing – to protect against fraud

From my experience, service providers are simply not doing enough to fight telecoms fraud and protect their customers. Most are stuck in an outdated mind set that was appropriate for telecommunications networks from ten plus years. Many still rely on practices and tools based on slow moving interactions among staff in different departments.

I am regularly told by revenue assurance and fraud management teams at service providers that four to six hours is an acceptable timeframe to identify fraudulent traffic. This is always amazing to hear and can easily explain why the overall damage of telecoms fraud is so high.

Today’s fraudsters are highly skilled cybercriminals using the most advanced technologies and techniques to execute telecoms fraud. Four hours is enough time to complete an attack that inflicts hundreds to thousands of dollars of financial damage before the business or service provider is even aware that an attack has taken place.

Understandings going forward

Businesses must understand that they are highly exposed to telecoms fraud. Their communications networks are vulnerable to attacks and service providers are not able to protect them against telecoms fraud as they are not able to control their enterprise communications networks

The conclusion is that a business must be proactive and take direct responsibility for protecting its own communications network against telecoms fraud. Relying only on the service provider is too risky and can lead to problems that can be avoided.